How we repositioned Gorgias as a Conversational AI platform in 90 days
In under 90 days, we went from recognizing the need to change to an aligned company with live positioning across every touchpoint. Here is the methodology, the cadence, and what we learned.
Read essay →What product positioning actually is (and why most companies get it wrong)
Positioning defines where your product fits and why it is the right choice. Everything else, from messaging to branding, builds on top of it.
Read essay →From vision to OKRs: a planning framework for fast-growing teams
A planning cycle that ends with full company alignment and teams genuinely energized by what is ahead is not a luxury. Here is the process and how it changes as the company scales.
Read essay →The operating cadence that keeps a distributed company aligned
The cadence that works at 50 people quietly stops working at 200. Here is how to recognize when it has, and how to redesign it for where your company actually is.
Read essay →Navigating uncertainty: lessons from Sequoia's 2022 playbook for founders
In May 2022, Sequoia circulated a presentation to its portfolio companies. Here is what it argued, and why it deserves careful attention.
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