AI Agent at Gorgias
Gorgias' flagship AI product: from business case to 1,000 customers in one year.
The AI Agent is Gorgias' core product: an AI that resolves full customer support conversations end to end. I led the go-to-market from launch through scale: co-building the product with customers, designing the 50-in-50 adoption program, and taking it from 0 to 1,000 paying customers. Today thousands of brands use it.